Role OverviewThe Night Auditor works independently overnight to manage front desk operations, balance daily financial transactions, and prepare the property for the next business day.
What You Will Do
Monitor and manage front desk operations overnight, balance and audit daily transactions, run end-of-day reports, and complete system rollover.
Why It Might Be a Fit
This role combines guest service, problem-solving, and accounting responsibilities to ensure smooth overnight operations.
Requirements
- Monitor and manage front desk operations overnight
- Balance and audit all daily transactions
- Run end-of-day reports and complete system rollover
- Ensure all reservations are in correct status with valid payment and required authorizations
- Handle guest complaints and resolve issues professionally without unnecessary refunds
- Maintain safety and security awareness, reporting incidents and contacting security when needed
- Complete shift logs and document all activity in Teams or property log systems
- Prepare reports for management, including occupancy, revenue, and audit discrepancies
- Ensure lobby, front desk, and back office areas remain clean and organized
- Support housekeeping and early morning operations as needed
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