Role OverviewThe Night Auditor is responsible for overseeing the hotel's nighttime operations, ensuring all financial transactions are accurately recorded and the front desk is managed efficiently. This role involves balancing accounts, preparing daily reports, and providing exceptional customer service to guests during the night shift.
What You Will Do
Balance daily financial transactions and reports, prepare end-of-day financial reports, verify all charges, credits, and adjustments in the system, check-in and check-out guests efficiently and courteously, address guest inquiries and resolve issues promptly, and maintain accurate records of all guest transactions.
Why It Might Be a Fit
A true desire to satisfy the needs of others in a fast-paced environment, previous experience in a hotel, particularly at the Front Desk, refined verbal and written communication skills, strong mathematical and accounting skills, and proficiency in hotel management software and Microsoft Office Suite.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- Previous experience in a hotel, particularly at the Front Desk
- Refined verbal and written communication skills
- Strong mathematical and accounting skills
- Proficiency in hotel management software and Microsoft Office Suite
Benefits
- Free room nights
- Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental, and Vision Insurance
- 401K with company match
- Paid Vacation, sick days, new child leave, and personal day
- Paid Family Bonding Time and Adoption Assistance
- Tuition Reimbursement
- Free colleague meals during shift
- Employee Stock Purchase Plan
- Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
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