Night Auditor

Hyatt
Dallas, TX
Category Customer Service
Job Description
As a Night Auditor at Thompson Dallas, you will be responsible for the guest registration process, communication of hotel services and promotions, and processing forms of payment. This role requires strong communication and financial skills, with a focus on creating a positive guest experience.

Requirements

  • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.
  • Ability to stand and move throughout front office and continuously perform essential job functions.
  • Ability to read, listen, and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergency situations.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
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