Night Auditor

Requirements

• Greet, check-in, and check-out guests during the overnight hours.
• Process all guest transactions including payments, charges, and refunds.
• Audit and balance daily financial reports, including room charges, food and beverage sales, and other hotel revenues.
• Reconcile front desk cash drawer and prepare deposit summaries.
• Generate and distribute required reports for management and departments.
• Respond promptly to guest inquiries, requests, and complaints.
• Ensure the safety and security of guests and the property during night hours.
• Perform end-of-day procedures in the Property Management System (PMS).
• Monitor reservations, cancellations, and no-shows; update records accordingly.
• Complete night shift checklist and ensure the lobby and front desk are tidy.
• Assist in preparing for the next day’s operations.
• Communicate effectively with other shifts and departments.

Benefits

• Paid time off
• Paid holidays
• Health insurance