Night Desk Clerk

North Point Hospitality
Nashville, TN
Category Hospitality
Job Description
We are looking for a Night Desk Clerk to join our team at the AC Hotel - Nashville Downtown. The successful candidate will be responsible for registering guests, checking out guests and settling accounts, and providing exceptional customer service. The role requires at least 1 year of experience in a hotel or related field, a high school diploma or equivalent, and basic knowledge of accounting principles.

Requirements

  • At least 1 year in a hotel or a related field
  • Hight school diploma or equivalent
  • Basic knowledge of accounting principles
  • Proficient in Windows, Excel, Email and Word
  • Strong problem solving and troubleshooting abilities
  • Effective communication skills
  • Ability to work independently with minimal supervision
  • Capable of handling high pressure situations and maintaining composure
  • Flexible rotting schedule and ability to attend mandatory meetings
  • Professionalism
  • Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
  • Ability to display a consistently caring and respectful attitude
  • Act as a gracious host to guests, vendors and candidates for employment

Benefits

  • Free Parking / On Bus Route
  • Early Access to Earned Wages
  • Medical, Dental and Vision Insurance
  • Travel Discounts
  • 401K Match
  • PTO After 90 Days
  • Competitive Pay
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