Role OverviewThe Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction.
What You Will Do
Attend to guests upon call notification, maintain control of hotel keys, log keys in and out, organize guest check-ins/check-outs, keep abreast of hotel policies, and respond to emergency situations.
Why It Might Be a Fit
Excellent opportunity to live onsite, provided a guest hotel room for lodging as part of employment, and on the overnight on-call schedule.
Requirements
- High school diploma or general education degree (GED)
- One to three months related experience and/or training
- Ability to read and interpret documents, document events in writing, and prepare routine correspondence
- Computer skills including Microsoft Office Suite and the Hotel PMS system
- Excellent oral and written communication skills
- Friendly, cooperative manner and patience in dealing with guests and staff
- Professional appearance and demeanor
- Self-starter with the ability to prioritize and handle issues under pressure
- Strong time management and problem-solving skills
Benefits
- Weekly Pay
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
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