Role OverviewThe Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction.
What You Will Do
Attend to guests upon call notification, maintain control of all hotel keys, log keys in and out, organize and conduct limited guest check-ins/check-outs, and perform bookkeeping activities.
Why It Might Be a Fit
This position requires excellent oral and written communication skills, computer skills, and the ability to prioritize and handle issues under pressure.
Requirements
- High school diploma or general education degree (GED)
- One to three months related experience and/or training
- Ability to read and interpret documents, operate a hotel mobile phone, and access and accurately input information into a computer system
- Proficiency in Microsoft Office Suite and the Hotel PMS system
- Friendly, cooperative manner and patience in dealing with guests and staff
Benefits
- Weekly Pay
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
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