Role OverviewThe Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction.
What You Will Do
Attend to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations. Maintain control of all hotel keys, including safeguarding from mishandling or theft.
Why It Might Be a Fit
Excellent opportunity to live onsite with a guest hotel room provided as part of employment. Must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request.
Requirements
- High school diploma or general education degree (GED)
- One to three months related experience and/or training
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to operate the hotel mobile phone
- Proficiency in reading and speaking English
- Computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system
Benefits
- Weekly Pay!
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Progam offering discounts to major companies
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