Night Service Representative Part Time

ESA Property Management
Columbus, OH
Category Customer Service
Job Description
Role Overview

The Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours, ensuring services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction.

What You Will Do

Attend to guests, maintain control of hotel keys, log keys, organize guest check-ins/check-outs, keep abreast of hotel policies, and perform bookkeeping activities.

Why It Might Be a Fit

Excellent opportunity to live onsite, with a guest hotel room provided as part of employment. Must be able to respond to business needs during overnight hours, typically within 30 minutes of notification.

Requirements

  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training
  • Ability to read and interpret documents, document events in writing, and prepare routine correspondence
  • Computer skills including Microsoft Office Suite and the Hotel PMS system
  • Excellent oral and written communication skills
  • Friendly, cooperative manner and patience in dealing with guests and staff
  • Professional appearance and demeanor
  • Self-starter with the ability to prioritize and handle issues under pressure
  • Strong time management and problem-solving skills

Benefits

  • Weekly Pay
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies
]]>