Role OverviewAs a Service Advisor at Walser Automotive Group, you will be the face of the service department, greeting customers and performing various tasks such as vehicle walk-arounds, writing up repair orders, and serving as a liaison between technicians and customers.
What You Will Do
Your day-to-day responsibilities will include performing vehicle walk-arounds, recording mileage and VIN numbers, transporting vehicles to technician bays, writing up repair orders, understanding basic automotive repairs, and serving as the liaison between technicians and customers.
Why It Might Be a Fit
To be successful in this role, you will need to have strong communication skills, experience working with a high level of urgency, and a high level of detail orientation and accuracy. You will also need to be able to work within a team environment and have experience interacting with customers and providing a positive experience.
Requirements
- High School Diploma, GED, or equivalent work experience
- Experience in the automotive industry
- Past experience working with a high level of urgency
- Strong communication skills both verbal and written
- Experience interacting with customers and providing a positive experience
- High level of detail orientation and accuracy
- Beginner to intermediate level of technical proficiency and experience using Microsoft office (outlook, excel, word)
- Proven experience working within a team environment
- Tekion, Reynolds and Reynolds, or other Dealer Management Systems experience is a plus
- Must have a valid driver’s license and acceptable driving record
Benefits
- Paid Time Off (PTO)
- Paid Training (SA)
- Fertility & Adoption Assistance
- Comprehensive Health Benefits
- Life Insurance & 401(k) with Employer Match
- Paid Clothing Program
- Employee Discounts
- Employee Resource Groups
- Community Involvement
- Employee Assistance Program (EAP)
- Referral Program
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