Role OverviewAs a Nissan Warranty Administrator at Walser Automotive Group, you will be responsible for ensuring warranty repairs are carried out to the highest standards of quality, managing warranty and extended warranty schedules, and maintaining a working relationship with accounting. You will also be responsible for checking, verifying, and processing vehicle warranty forms, recording, checking, and processing all claim information in line with manufacturer conditions, and processing and reconciling claim settlement paperwork received from manufacturers and concessionaires.
What You Will Do
Your day-to-day responsibilities will include ensuring warranty repairs are carried out to the highest standards of quality, booking warranty tickets, managing warranty and extended warranty schedules, checking, verifying, and processing vehicle warranty forms, recording, checking, and processing all claim information in line with manufacturer conditions, processing and reconciling claim settlement paperwork received from manufacturers and concessionaires, and ensuring that correct charges are made as appropriate on goodwill claims.
Why It Might Be a Fit
This role is a great fit for someone who is detail-oriented, has strong data entry skills, and is able to operate current computer software. You will also need to have a good understanding of automotive parts and cars, as well as good interpersonal and communication skills. If you are a team player who is able to work well in a fast-paced environment, this could be the role for you.
Requirements
- Strong data entry skills
- Ability to operate current computer software (Word, Excel, Manufacturer website, etc.)
- Ability to assess and report on warranty repairs
- ADP experience highly desired
- Good understanding of automotive parts and cars
- Good interpersonal and communication skills
- Must be extremely detail oriented
- Must have a positive attitude and work well in a team environment
Benefits
- Paid Time Off (PTO)
- Career Growth & Opportunity for Advancement
- Fertility & Adoption Assistance
- Comprehensive Health Benefits
- Life Insurance & 401(k) with Employer Match
- Paid Clothing Program
- Employee Discounts
- Employee Resource Groups
- Community Involvement
- Employee Assistance Program (EAP)
- Referral Program
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