(NMC PORTSMOUTH) SALES ASSOCIATE (MINIMART)

Navy Exchange
Portsmouth, VA
Category Customer Service
Job Description
Sells general merchandise to customers and provides service that anticipates and exceeds customer expectations. Assists in operating the Food and Beverage Convenience Bar, including opening and closing, preparing, displaying, replenishing goods, and cleaning stations and equipment.

Requirements

  • Greets and engages customers in conversation
  • Assists in the selection of merchandise and suggests additional items
  • Becomes knowledgeable regarding merchandise and communicates product-related information to customers
  • Ensures assigned areas are fully stocked and merchandise is neatly arranged
  • Completes sales transactions efficiently
  • Advises customers of upcoming sales events and services
  • Handles customer returns and problems tactfully and efficiently
  • Maintains a high level of awareness in assigned areas and offers excellent customer service
  • Unpacks, stages, and moves merchandise as assigned
  • Assists in creating store displays and performing periodic inventories
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