NOC Tech I - Incident Management - Lubbock, TX

Metronet
Lubbock, TX
Job Description
Join the Future of Connectivity with Metronet! Love your Mondays again! Join the NOC Tech I - Incident Management team in Lubbock, TX. Perform network monitoring, troubleshooting, and communication duties in a high-volume environment.

Requirements

  • Strong understanding of network protocols (TCP/IP, UDP, routing protocols)
  • Proficiency in network monitoring tools and ticketing systems
  • Excellent troubleshooting and analytical skills
  • Ability to work under pressure and make quick decisions while multi-tasking
  • Effective communication skills to interact with technical and non-technical teams
  • Basic knowledge of Telecommunications best practices and principles
  • Flexibility to work additional shifts where required

Benefits

  • 80% of medical premiums paid by the company
  • Company-paid disability and life insurance
  • 401(k)-company match with immediate vesting
]]>