NOC Technician II

We are seeking a NOC Technician II to work onsite in Chapel Hill, NC. The ideal candidate has field experience in Distributed Antenna Systems (DAS) or related Structured Cabling, Low Voltage, RF Systems and has client facing skills and aptitude to learn DAS to support our NOC customers.

What You Will Do

Monitor and perform onsite technical troubleshooting of In-Building distributed antenna systems (DAS) and other managed networks. Provide remote support to the Network Operations Center (NOC) to facilitate quick incident resolution and system enhancements.

Why It Might Be a Fit

Ideal candidate has field experience in Distributed Antenna Systems (DAS) or related Structured Cabling, Low Voltage, RF Systems and has client facing skills and aptitude to learn DAS to support our NOC customers.

Requirements

• Experience with structured cabling, low voltage projects required, DAS experience highly preferred
• Ability to travel as needed (~15%)
• Strong attention to detail with a commitment to completing projects thoroughly and efficiently
• Excellent verbal and written communication skills, with a passion for mentoring and developing technical staff
• Hands-on experience in diagnosing and resolving RF, network, and system issues in both office and field settings
• Proficiency in computer applications, including Windows, Microsoft Office, Visio, and iBwave platforms
• Minimum of 4 years of experience in monitoring, analysis and remediation of RF systems, DAS, and 5G networks
• Fiber/Passive DAS, and WLAN systems
• A+, Security +, Network +, Server +, or equivalent accredited certifications/degree are a plus

Benefits

• Medical
• Dental
• FSA
• 401(k)
• LTD/ STD
• Life Insurance
• Paid Time Off
• Paid Holidays