NOC Technician IV

Granite Telecommunications
Quincy, MA
Job Description
Role Overview

The NOC Technician at Granite Telecommunications plays a critical role in monitoring, maintaining, and supporting the company’s network infrastructure to ensure optimal uptime and performance.

What You Will Do

Architect and implement advanced monitoring solutions, lead cross-functional projects, perform security audits, interface with product and engineering teams, develop training materials, and analyze trends in network performance.

Why It Might Be a Fit

The ideal candidate is detail-oriented, responsive, and skilled in identifying and addressing network problems in a fast-paced environment.

Requirements

  • 6–8 years of experience in network operations, engineering, or telecom
  • Expert-level knowledge of VOIP/SIP architecture, SD-WAN platforms, and broadband technologies
  • Strong background in network security, including IDS/IPS, VPNs, and compliance standards
  • Ability to lead technical teams and manage high-impact incidents

Benefits

  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability coverage
  • 401K retirement with company match
  • Childcare benefits
  • Tuition assistance
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