NoMI Greeter

Hyatt
Chicago, IL
Category Hospitality
Job Description
Elevate Guest Experiences – Join NoMI as Our Greeter at Park Hyatt Chicago! As the first impression of our restaurant, you will welcome guests, manage reservations and seating, and act as a key liaison between the dining room and front-of-house operations.

Requirements

  • Minimum 2 years in a fine dining restaurant, luxury hotel, or upscale hospitality environment within a front-of-house role
  • Guest-Centered Mindset: Proven ability to anticipate guest needs and deliver gracious, personalized service
  • Polished Communication: Exceptional verbal and written communication skills; poised and articulate under pressure
  • Technical Proficiency: Comfortable using reservation platforms
  • Professional Presence: Impeccable grooming and a composed, welcoming demeanor that reflects five-star standards
  • Time Management: Strong organizational skills with the ability to multitask and manage guest flow efficiently
  • Adaptability: Flexible availability, including evenings, weekends, and holidays, to support business needs
  • Team Collaboration: Works seamlessly with colleagues and leadership to ensure a cohesive guest experience

Benefits

  • Health Benefits: Eligibility & coverage provided and administered through Local 1 Union
  • Pension Plan: Participation & contributions managed through Local 1 Union
  • Monthly Fitness Reimbursement: Available up to a specified monthly limit
  • Qualified Parking & Transit Program: Pre-tax benefits available, subject to eligibility
  • Paid Time Off: Vacation, holidays, and sick days provided in accordance with Local 1 Union policy
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