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GigSmart
Detroit, MI
Category
Customer Service
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Job Description
Join our growing team as a Sales Support Specialist at GigSmart. This entry-level position offers a chance to build your career in a fast-paced tech environment while providing essential support to our platform users.
Requirements
Manage customer escalations with professionalism and empathy
Maintain regular correspondence with workers and businesses using the GigSmart platform
Provide account management support to ensure customer satisfaction and retention
Complete gig corrections accurately and efficiently
Respond promptly to customer questions and support tickets
Collaborate with the sales team to address customer needs and identify opportunities
Document customer interactions and maintain detailed records in our CRM system
Benefits
Comprehensive health and dental insurance
Paid time off
Professional development opportunities
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