Nurse Educator LPN – Ambassador Center of Excellence (Hybrid Role) in Durham,

Lifelancer
Raleigh, NC
Category Healthcare
Job Description
IQVIA is seeking a Nurse Educator to join their team in Durham, North Carolina. The Nurse Educator will provide patient-focused education to assist patients in managing their disease state and accessing resources associated with their prescribed medication. The role involves interacting with patients through telephone, video platforms, email, and SMS, and requires a strong clinical background, excellent communication skills, and the ability to work in a virtual environment.

Requirements

  • Active LPN nursing license in primary residency state of North Carolina required
  • Posses or be willing to begin the process of obtaining a Compact multi-state license upon start date required
  • Posses or be willing to begin the process of obtaining a California nursing license upon start date required
  • 3+ years clinical experience in healthcare to include hospital, home health, pharmaceutical or biotech preferred
  • Nurse educator experience preferred
  • Valid driver's license required
  • Direct interaction with patients and support for persistence and compliance experience
  • Knowledge of clinical data and pharmacology
  • Prior experience working in a virtual or call center environment and providing patient education telephonically preferred
  • Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines
  • Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills with demonstrated effectiveness to work cross functional and independently
  • Demonstrated ability to work and drive results and with enthusiasm
  • Demonstrated ability to develop and execute plans in an independent environment
  • Demonstrated ability to take initiative and vision, challenge existing assumptions and interpretations
  • Demonstrated ability to effectively build relationships with third parties using good negotiation skills
  • Demonstrated ability to adapt to changing work environments and responsibilities
  • Fully competent in MS Office (Word, Excel, PowerPoint) and iPad technology
  • Bilingual in English/Spanish preferred
  • Must be able to work a flexible schedule, including coverage across multiple shifts: (8am – 5pm, 9:30am – 6:30pm, 11am – 8pm) as needed to support patient needs
  • Flexibility to support patients on Mountain or Pacific time zones as assigned
  • Must be flexible to work weekends or evenings as needed
  • Travel <20%

Benefits

  • Health and welfare benefits
  • Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered
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