OAG - Child Support | Child Support Officer II | 26-0435

Capps
Longview, TX
Category Customer Service
Job Description
Join the Office of the Attorney General's (OAG) Child Support Division (CSD) in our mission to encourage responsible parenting and support Texas children and families. Conduct detailed investigations to locate absent parents, establish paternity, and enforce child support orders. Enjoy a healthy work-life balance and develop hands-on experience in a dynamic state agency.

Requirements

  • Conduct detailed investigations to locate absent parents
  • Establish paternity for children born out-of-wedlock
  • Establish or enforce child/medical support obligation
  • Initiate case closure
  • Prepare documents for legal and administrative actions
  • Negotiate lump sum payments
  • Monitor child support cases
  • Document all case actions
  • Review and maintain virtual files
  • Attend court
  • Research case information
  • Maintain current knowledge of policies and procedures
  • Assess child support cases
  • Explain program policies and procedures
  • Respond to customer inquiries and complaints
  • Serve as Notary Public
  • Perform related work as assigned

Benefits

  • Health insurance
  • Retirement plan
  • Paid time off
  • Tuition reimbursement
  • Relocation assistance
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