OB/GYN - Benefits Coordinator - Full Time

Requirements

• Represent MMC in a courteous and professional manner
• Greet guests and incoming calls in a polite, prompt, and helpful manner
• Take accurate messages which include all required information
• Ensure completion of NOB packet
• Verify Insurance Benefits and Form D
• Discuss appointment with patient stressing we will provide an estimate of charges as quoted by their insurance and not a guarantee of benefit or payment
• Complete FMLA and Short-Term disability paperwork
• Obtain FIN number and post in PRENATAL correctly
• Schedule and inform patient of Diabetic/Nutritional Counseling
• Utilize Phreesia for payments and reconcile at the end of each day
• Be at your workstation on time and prepared to start the day
• Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
• Correctly process payments and receipts
• Obtain accurate demographic and insurance information form patients to ensure accurate billing and maximum reimbursement
• Provide prompt, efficient, and accurate patient service to include; precerts, phone calls, answer patients’ miscellaneous questions, deliver verification, etc.
• Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
• Keep your work area and the clinic clean
• Be knowledgeable of and adhere to all HIPAA and OSHA guidelines
• Be knowledgeable of and adhere to all MMC policies and procedures
• With instruction, perform other duties as required or assigned