Office Administrative Assistant (No-Nonsense, Get-It-Done Role)

TES Staffing
City of Rochester, NY
Category Customer Service
Job Description
This is a small, family-run oil company where people show up, do their work, do it right, and go home. No happy hours, team-building exercises, or fluff. This is a no-nonsense, get-it-done role for someone who likes structure, staying busy, and being the person who keeps things running smoothly.

Requirements

  • Answering phones (customers call in orders, you need to be comfortable picking up the phone)
  • Monitoring email first thing in the morning for urgent orders
  • Entering orders into an older system
  • Coordinating next-day delivery routes with drivers
  • Helping prioritize deliveries based on location (Buffalo/Syracuse/Binghamton)
  • Working with both commercial and residential customers
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