Role OverviewFort HealthCare is seeking an Office Associate to join their Laboratory team. The role involves performing general office functions, including receptionist duties, answering the phone, registering, and scheduling appointments. The Office Associate will also be responsible for managing insurance, benefits, eligibility, and authorization for the department's patients.
What You Will Do
The Office Associate will accurately register patients, verify patient information, and complete order entry and validation. They will also communicate with outside provider offices and hospitals, verify patient current insurance information, and manage insurance eligibility and authorization requirements.
Why It Might Be a Fit
The ideal candidate will have excellent interpersonal skills, a commitment to customer service, and the ability to communicate professionally and appropriately with care teams, patients, and family members.
Requirements
- High School Diploma or GED
- Associates Degree preferred
- Minimum 1 year medical office experience
- Experience in healthcare insurance preferred
- Excellent interpersonal skills with a commitment to customer service
- Ability to communicate professionally & appropriately with care team, patients, and family members
- Ability to prioritize tasks and effectively manage time
- Must possess keyboarding skills to perform accurate and detailed data entry
- Medical terminology understanding
- Basic math skills
Benefits
- Competitive pay
- 401(k) with employer match
- Generous PTO Plan
- Daycare
- Dental insurance
- Disability insurance
- Flexible Spending
- Health Insurance
- Comprehensive Wellness Plan
- Life Insurance
- Pharmacy Discount
- Tuition Assistance
- Vision and Dental Insurance
- Employee Assistance Program
- Free Parking
- Employee gym
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