Role OverviewThe Router plays a critical role in scheduling and dispatching drivers and technicians, managing daily delivery routes, and ensuring smooth communication between all stakeholders. This position is integral to maintaining efficiency and customer satisfaction in our final-mile delivery services.
What You Will Do
Schedule and dispatch drivers and technicians, optimize daily delivery routes, communicate with internal staff, external customers, and vendors, prepare paperwork, and maintain clear communication with dispatch and customers.
Why It Might Be a Fit
The ideal candidate will have strong geographical knowledge of the local area, excellent customer service skills, strong verbal and written communication skills, and the ability to manage and prioritize multiple tasks in a fast-paced environment.
Requirements
- High school diploma or equivalent
- Proficiency in routing software and mapping tools
- Excellent customer service skills
- Strong verbal and written communication skills
- Highly self-motivated with ability to manage and prioritize multiple tasks
- Experience in logistics, dispatch, or route planning (preferred)
Benefits
- Equal Employment Opportunity Employer
- Bilingual candidates encouraged to apply
- Visit thd.co/temcobenefits for a full list of benefits
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