Office Manager / Account Coordinator

Alera Group is looking for a Office Manager / Account Coordinator. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

• Oversee day‑to‑day office operations, including facilities access, mail and shipping, supply inventory, printers and equipment, basic technology coordination, voicemail management, and on‑site support for meetings, events, and new hire logistics
• Provide administrative and operational support to client account teams by assisting with enrollments, renewals, COBRA/FSA updates, document review (SPDs, SBCs, benefit summaries), audits, benchmarking data entry, closeouts, and ongoing operational projects
• Deliver responsive, professional service to clients, carriers, and internal teams while maintaining systems and reports (AMS, Alera databases, dashboards), supporting workflow improvements, leading client surveys, and serving as backup for Account Coordinators

• 1+ years of administrative or office experience required; healthcare, insurance, or employee benefits experience preferred, with a strong customer service background supporting enrollments, claims, billing, or benefits administration
• Highly organized with strong attention to detail, data entry accuracy, and excellent written and verbal communication skills; proficient in Microsoft Office with the ability to learn new systems quickly
• Dependable and professional team contributor able to work independently, lift up to 15 lbs as needed, and maintain compliance; Maryland Life & Health license preferred but not required

This job is expected to be performed on-site in the office.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $60K to 65K per year.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

#LI-AM1

#LI-Onsite