Serves as Office Manager for the Parks and Recreation Department. Manages and directs all office functions including communication, information, record keeping and personnel. Coordinates and organizes activities and services provided by various department divisions.
This job description is illustrative only and is not a comprehensive listing of all job functions performed. The following are essential duties for this position, performed with or without reasonable accommodation:
Primary
Oversees customer service operations at the Parks and Recreation office, including supervision, scheduling, and oversight of the front desk and Customer Service Representatives.
Supports the Board of Park Commissioners as secretary, managing board scheduling, public notices, board packets, agendas, document execution, recordings, and minutes.
Updates and maintains assigned sections of the department’s accreditation documentation on an ongoing basis to support compliance.
Serves as liaison for City departments, including Human Resources, the Controller’s Office, Legal Department, and Information Technology, to assist the Director in ensuring departmental operations comply with citywide policies and requirements.
Manages department’s registration software, ensuring data accuracy, system updates, and user support.
Processes and monitors departmental personnel processes, including payroll, criminal history background checks, and time and benefit records.
Assist in department budget tracking and financial management by preparing financial reports, reviewing credit card statements, processing journal entries and budget amendments, and ensuring accurate payment of invoices through financial software.
Secondary
Maintain and oversee department records, files, and information management systems in accordance with municipal policies and record retention requirements.
Provide administrative support to the Parks and Recreation Director and departmental staff.
Maintain confidential personnel and departmental records as required.
Serve as a point of contact for the public regarding department programs, services, and facilities.
Assist with planning and scheduling special events, coordinating public and staff meetings, and organizing departmental activities.
High school diploma or equivalent required; associate’s or bachelor’s degree in business administration, public administration, or related field preferred.
Three (3) years of progressively responsible administrative or office management experience, preferably in a municipal or public sector environment.
Prior supervisory or lead experience preferred.
Equivalent combinations of education and experience may be considered.
DIFFICULTY OF WORK:
Work environment is a modern office with work corresponding to a routine daily schedule, though evening and weekend meetings do occur on a regular basis. Must meet frequent deadlines.
PERSONAL WORK RELATIONSHIPS:
Incumbent maintains frequent contact with department superiors and associates, city staff and leadership, board members, representatives of various public and private agencies, and members of the public for a variety or purposes. Purposes include giving and receiving information, explanation, and interpretation of department policy.