Office Manager

First Citizens Community Bank
Any Location, PA
Category Operations
Job Description
Role Overview

The Office Manager will develop and establish new profitable financial relationships, focusing on the small business segment, and oversee the office portfolio of commercial, mortgage, and consumer loans. They will manage a sales culture at the office, conduct sales meetings, and ensure superior customer service. The Office Manager will also oversee operational activities, maintain office building and grounds, and develop a personal program for maintaining knowledge in banking matters.

What You Will Do

Responsibilities include interviewing prospective customers, gathering credit and financial data, initiating the credit process, and determining if the customer meets the bank's credit requirements. The Office Manager will also perform annual trends, manage a personal portfolio, and oversee the office portfolio of loans.

Why It Might Be a Fit

The ideal candidate will have strong supervisory and leadership skills, extensive knowledge of office management procedures, and basic accounting skills. They will also be proficient in Microsoft Office Suite and related software, and have excellent communication, interpersonal, and customer service skills.

Requirements

  • Strong supervisory and leadership skills
  • Extensive knowledge of office management procedures
  • Basic accounting skills
  • Proficient in Microsoft Office Suite and related software
  • Excellent communication, interpersonal, and customer service skills
  • Excellent organizational and time management skills and attention to detail
  • Three-plus years of position-related experience with two-plus years of management/supervisory experience
  • Education beyond a high school diploma or equivalent educational experience

Benefits

  • Comprehensive benefit package
  • Health, dental, and vision benefits
  • 401k with company match
  • Paid time off; paid holidays
  • Group and voluntary life insurance and disability insurance
  • Aflac supplemental plans
  • Employee Assistance Program
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