Office Operations Lead (Property Manager / HR + IT Admin)

Softbank Robotics America Inc
Boston, MA
Category Administration
Job Description
We're seeking a polished, highly professional Office Operations Lead to join our Boston office. This role serves as the first point of contact for employees, leadership, guests, vendors, and partners, and requires exceptional interpersonal presence, confidentiality, and discretion.

Requirements

  • 2+ years of experience in office operations, facilities coordination, HR admin, or similar roles.
  • Demonstrated professionalism, maturity, and polished interpersonal communication in a front-office or customer-facing environment.
  • Ability to handle confidential information with discretion and sound judgment.
  • Strong customer-service mindset (internal and external).
  • Strong aptitude for detail-oriented, hands-on operational work.
  • Proven proactive communication and anticipatory problem-solving.
  • Exceptional follow-through and organizational reliability.
  • Comfortable working autonomously without supervisory authority.

Benefits

  • Full benefits package including medical, dental, vision, 401(k), PTO, and holidays.
  • Annual incentive bonus: 5%
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