Role OverviewThe Office & Operations Manager will play a crucial role in creating a positive and productive work environment at Schaefer. This person will be responsible for ensuring the daily office experience runs smoothly, supporting employees and leaders, and improving the way the agency operates. The ideal candidate will be proactive, detail-oriented, and able to think critically and exercise sound judgment.
What You Will Do
The Office & Operations Manager will be responsible for owning the office experience, improving how the agency operates, supporting leadership, and coordinating people operations. This will include greeting clients, coordinating onboarding and offboarding, maintaining accurate and confidential employee documentation, and ensuring employees receive timely information and resources.
Why It Might Be a Fit
The ideal candidate will be an operator who enjoys creating order from complexity, solving problems, and making organizations work better. They will be proactive, detail-oriented, and able to think critically and exercise sound judgment. The candidate will also be able to build trusted relationships with employees, leaders, clients, candidates, vendors, and external partners.
Requirements
- Meaningful experience in office management, workplace operations, executive support, hospitality, people operations, or a related role
- Demonstrated success coordinating vendors, facilities, events, projects, or recurring operational processes
- Strong written and verbal communication skills
- Sound judgment and discretion when handling confidential or sensitive information
- The ability to manage competing priorities, anticipate needs, and close loops without extensive oversight
- Comfort using Microsoft 365, calendars, spreadsheets, shared files, and other workplace technology
- Experience tracking expenses, coordinating purchasing, or working within a budget
- The ability to build trusted relationships with employees, leaders, clients, candidates, vendors, and external partners
Benefits
- Competitive salary
- Equity or stock options
- Health insurance
- Paid time off
- Retirement plan
- Learning budget
- Parental leave
- Wellness programs
- Visa/relocation assistance
- Remote flexibility
- Stipends
- Bonus/commission
- Paid holidays
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