Office Operations Supervisor

Requirements

• Client & Office Operations (40%): Oversee and standardize front office and office services operations across all five RAICES Texas locations, ensuring consistent service quality, client-facing protocols, and administrative procedures at each site.
• Staff Supervision & Development (30%): Directly supervise front office support staff across all five Texas locations, including hiring recommendations, onboarding, scheduling, performance management, and separation processes in coordination with HR.
• Facilities, Supplies & Office Environment (15%): Maintain a welcoming, organized, and appropriately equipped office environment at all RAICES locations.
• Cross-Departmental Liaison & Administrative Support (15%): Serve as the primary operational liaison between the front office and RAICES program, legal, refugee services, and administrative departments to ensure seamless coordination of client services.

Benefits

• Paid time off
• Health insurance
• 401(k) matching
• Paid holidays
• Life insurance
• Other benefits as per organization policy