Office Service Representative II

Canon Business Process Services
Dallas, TX
Category Customer Service
Job Description
Role Overview

Under general supervision, the Office Service Representative II is responsible for handling mail, packages, and interoffice correspondence. The role involves various tasks, including customer service, mail/package dispatching, reception, hospitality, and other duties as assigned.

What You Will Do

The main responsibilities include receiving, sorting, and delivering mail and packages, preparing special outgoing inter-office pouches, packaging and processing outgoing overnight items, and logging and delivering incoming overnight packages.

Why It Might Be a Fit

To be successful in this role, you should have excellent customer service skills, a professional attitude, and the ability to work overtime and meet deadlines. You should also be able to perform routine and some complex functions of various equipment and systems.

Requirements

  • High school Diploma or equivalent
  • 2-5 years' experience working in a mailroom or professional office environment
  • Knowledge of metering, weighting, logging, and other shipping procedures
  • Proficiency in computer skills
  • Ability to perform routine and some complex functions of various equipment and systems

Benefits

  • Competitive pay
  • Benefits
  • Comprehensive training and development programs
  • Employee discounts on entertainment, products, and services nationwide
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