Office Services Associate

RRD
Chicago, IL
Category Customer Service
Job Description
Role Overview

The Office Services Associate is responsible for providing daily back office services for clients and teams, including reprographics, mail services, and support for various service lines.

What You Will Do

Perform office services, troubleshoot equipment problems, prioritize workflow, and meet deadlines. Load machines, answer phones, and interact with clients.

Why It Might Be a Fit

Must have 1 year of office services experience, high school diploma, and strong customer service skills. Ability to work in a team environment and handle sensitive documents.

Requirements

  • High school diploma or equivalent
  • 1 year of office services experience
  • Skilled in mail, phone, email, digital reprographics, and mail equipment
  • Proven customer service skills
  • Good written and verbal communication skills
  • Attention to detail and organizational skills
  • Ability to meet deadlines and handle sensitive documents

Benefits

  • Medical, dental, and vision coverage
  • Paid time off
  • Disability insurance
  • 401(k) with company match
  • Life insurance
  • Parental leave
  • Adoption assistance
  • Tuition assistance
  • Employer/partner discounts
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