Omnichannel Support Captain, Colonie Center - Full Time

Macy's
Albany, NY
Category Customer Service
Job Description

Macy’s is seeking an Omnichannel Support Captain for their Albany, NY location. This role focuses on customer satisfaction, merchandising, and brand loyalty by driving sales, supporting associates, and maintaining store operations. The Captain is part of a large team with opportunities for personal development and leadership roles within Macy’s organization. This position offers competitive pay, comprehensive benefits and a focus on building a positive work environment.

Requirements
Requirements: High school diploma or equivalent & 1-2 years retail experience is preferred. Flexible availability and excellent communication skills are also key