Omnichannel Support Captain, Concord Sunvalley - Full Time

Macy's
Concord, CA
Category Customer Service
Job Description

Macy's is seeking an Omnichannel Support Captain to be a key advocate for the customer, expertly managing customer satisfaction, merchandising, and brand loyalty through promotional and Omni selling initiatives. This role involves leading colleagues in providing exceptional customer service and ensuring high-level of customer experience.

Requirements

  • Flexible availability, including days, evenings, weekends and holidays
  • Proficient in communicating effectively with c...

    Requirements: High school diploma required. 1-2 years retail exp preferred, plus ability to adapt quickly to customer expectations. Flexible availability & physical strength