On-Site Field Network Technician (Entry-Level)

Pacific Office Automation
Portland, OR
Category Operations
Job Description
Role Overview

We are seeking an Entry-Level Field Network Technician to join our service team in the Portland, OR area. This is a field position with a possible territory near you, as we service all of Portland and surrounding areas. Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation.

What You Will Do

Provide on-site technical support for customers, troubleshoot and resolve network connectivity issues, and communicate with customers and vendors.

Why It Might Be a Fit

This role offers growth opportunities, great benefits, and a team-player environment. We aim to be a long-term employer, providing employees with training and certification to keep up with the fast-changing technology of our office machines, devices, and software.

Requirements

  • Knowledge of network connectivity, network security, and Wi-Fi networks
  • Good understanding of Windows environment and common operating systems
  • Ability to work with a variety of customers and vendors
  • Ability to communicate with customers to gather more information
  • Aggressive problem solver
  • Ability to travel locally to different clients
  • Ability to communicate through phone, email, and written documentation
  • Valid Driver's license and clean driving record. Must be 21 or older

Benefits

  • Advancement and growth into leadership roles
  • Team-player environment
  • Medical/Dental/Vision/Life insurance plans
  • Matched 401k
  • PTO, Vacation, Sick Leave
  • FSA/HSA Programs
  • Company car for work and personal use
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