Onboarding Manager

Compa
San Francisco, CA
Category Engineering
Remote
Job Description
Compa is seeking an Onboarding Manager to lead the integration of high-quality customer data into our platform. This person will get data live quickly, reliably, and in a way that delivers immediate value, while strengthening our position as a leader in compensation market intelligence.

Requirements

  • 3+ years of experience in customer onboarding, implementation, post-sales solutions engineering, technical account management, or similar roles
  • Experience with CRM systems, onboarding tools, and data integration platforms
  • Strong problem-solving and analytical skills with proficiency in tools like Excel or Google Sheets
  • Clear written and verbal communication, with the ability to explain complex concepts simply
  • Affinity for working directly with customers in both technical and advisory capacities
  • Focus on continuous improvement to enhance onboarding efficiency and deliver a strong customer experience from day one
  • Ability to manage multiple projects and collaborate effectively across teams
  • Familiarity with HR technology systems and ability to quickly learn new tools
  • Self-starter with a strong drive to learn, improve, and operate with limited guidance

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
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