Role OverviewThe Onboarding Manager will lead enterprise client implementations and onboarding programs, managing multiple projects simultaneously and partnering with senior stakeholders to ensure clients achieve successful adoption of the PERSUIT platform.
What You Will Do
The Onboarding Manager will own and manage onboarding for 8–12 enterprise clients, guiding them through all phases of implementation and adoption, and lead clients through onboarding projects ranging from 3–6 months.
Why It Might Be a Fit
This role is ideal for someone who thrives in a fast-paced environment, enjoys building trusted client relationships, and takes ownership of delivering complex projects with exceptional attention to detail.
Requirements
- Bachelor's degree or equivalent experience
- 3–6 years of experience in a client-facing role such as SaaS onboarding or implementation, customer success, consulting, or project management
- Proven experience managing multiple concurrent projects with competing priorities and deadlines
- Strong stakeholder management skills, including experience working with senior-level client stakeholders
- Exceptional communication, presentation, and relationship-building skills
- Strong organizational skills and attention to detail
- Ability to proactively identify risks and drive solutions
- Current authorization to work in the United States
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Wellness Resources
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