Oncology Financial Navigator II

Tahoe Forest Health System
Any Location, CA
Category Customer Service
Job Description
Role Overview

The Oncology Financial Navigator serves as a patient advocate, liaison, and educator to assist cancer patients with understanding and navigating the cost of their care. Under the direction of the Operations Manager, this role works in collaboration with other members of the patient's healthcare team to identify patients with potential financial burdens related to care. The Financial Navigator evaluates patient insurance benefits and counsels on financial matters, including benefits, potential out-of-pocket expenses, and other costs.

What You Will Do

The Oncology Financial Navigator will work in collaboration with other members of the patient's healthcare team to identify patients with potential financial burdens related to care. They will evaluate patient insurance benefits, counsel on financial matters, and assess the patient's ability to manage these costs. The Financial Navigator will also screen patients for appropriate financial assistance programs, facilitate and manage enrollment and referrals as necessary.

Why It Might Be a Fit

To be successful in this role, you will need to have strong communication skills, attention to detail, and a high level of organization. You will also need to be willing to work and communicate collaboratively as a team and be able to operate independently with minimal supervision. The ideal candidate will have a strong understanding of medical terminology and commercial and state/federal insurance plans.

Requirements

  • Associate's Degree in a healthcare-related field or 3 or more years of relevant experience
  • American Cancer Society Financial Navigation Certification
  • ACCC (Association of Community Cancer Centers) Financial Advocacy Boot Camp certification
  • Knowledge of medical terminology and commercial and state/federal insurance plans

Benefits

  • $32.20/hour + DOE
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