Online Fulfillment Team Member

Fleet Farm
Any Location, MN
Category Customer Service
Job Description
The Online Fulfillment Team Member will provide a positive customer experience through timely execution and fulfillment of online orders.

Requirements

  • Complete Buy Online Pickup In Store (BOPIS) orders within a four-hour timeframe to ensure customer satisfaction.
  • Ship Pick Pack and Ship (PPS) orders within a two day timeframe, unless specifically marked for next day delivery service.
  • Properly prepare and pack customer orders for shipment using correct materials in a timely manner.
  • Properly organize, stock, and fulfill layaway orders during the holidays.
  • Provide outstanding service to customers by maintaining attention to detail and completing assigned work in a timely manner.
  • Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
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