Online Grocery Pick-Up Clerk

Kroger Health
Cincinnati, OH
Category Customer Service
Job Description
Role Overview

As an Online Grocery Pick-Up Clerk, you will be responsible for selecting and gathering products for customers' online orders, processing coupons and payment, and delivering and loading orders to cars when customers arrive at the store for pick-up. You will provide a positive customer service experience that makes customers want to return to online shopping.

What You Will Do

Your main day-to-day responsibilities will include selecting and gathering products, processing coupons and payment, delivering and loading orders, and providing a positive customer service experience.

Why It Might Be a Fit

To be a fit for this role, you should have the ability to work cooperatively in a high-paced and sometimes stressful environment, manage conflict in a reasonable and nonconfrontational manner, and act with honesty and integrity regarding customer and business information.

Requirements

  • Ability to work cooperatively in a high-paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable and nonconfrontational manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
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