Role OverviewThe Online Grocery Pick-Up Clerk is responsible for selecting and gathering products for customers' online orders, assembling orders, processing coupons and payment, and delivering orders to customers' cars. The role requires a positive customer service experience, attention to freshness and quality, and adherence to local, state, and federal laws, food safety procedures, and company guidelines.
What You Will Do
The Online Grocery Pick-Up Clerk will select and gather products, assemble orders, process coupons and payment, and deliver orders to customers' cars. The role also involves communicating with customers, responding to calls, and ensuring order accuracy.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, attention to detail, and the ability to work in a fast-paced and sometimes stressful environment. The role requires honesty and integrity regarding customer and business information, and the ability to follow directions and seek assistance when necessary.
Requirements
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Benefits
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