Role OverviewThe Online Grocery Pick-Up Clerk is responsible for selecting and gathering products for customers' online orders in the most efficient manner with attention to freshness and quality. The role involves assembling customers' online orders, processing coupons and payment, and delivering and loading orders to cars when customers arrive at the store for pick-up.
What You Will Do
The Online Grocery Pick-Up Clerk will scan and bag orders on the go while following all bagging standards. The role also involves communicating any substitutions or exceptions to customers' orders at the time of pick-up and ensuring quality and freshness of all items chosen.
Why It Might Be a Fit
The ideal candidate will provide a positive customer service experience that makes customers want to return to online shopping. The role requires the ability to work cooperatively in a high-paced and sometimes stressful environment and to manage conflict in a reasonable, non-confrontational, and cooperative manner.
Requirements
- Ability to work cooperatively in high-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Benefits
- Comprehensive medical, dental, vision, and prescription coverage
- Flexible scheduling in full- and part-time roles with paid time off
- Emotional and financial support with free counseling and financial tools and coaching
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement over your career
- Vast potential for growth through industry-leading training programs and diverse career pathways
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