Role OverviewThe Online Grocery Pick-Up Clerk is responsible for selecting and gathering products for customers' online orders, assembling orders, processing coupons and payment, and delivering orders to customers. The role requires attention to freshness and quality, as well as providing a positive customer service experience.
What You Will Do
The Online Grocery Pick-Up Clerk will select and gather products, assemble orders, process coupons and payment, and deliver orders to customers. The role also involves communicating with customers via a portable phone, responding to calls in a professional and timely manner, and ensuring quality and freshness of all items chosen.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, be able to work cooperatively in a high-paced and sometimes stressful environment, and be able to manage conflict in a reasonable and nonconfrontational manner.
Requirements
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Benefits
- Dental insurance
- Vision insurance
- Medical insurance
- 401(k) or retirement plan
- Paid time off (vacation, sick leave, etc.)
]]>