Role OverviewThe Online Grocery Pick-Up Clerk is responsible for selecting and gathering products for customers' online orders, assembling orders, and delivering them to customers. The role requires a positive customer service experience and adherence to company guidelines.
What You Will Do
The Online Grocery Pick-Up Clerk will select and gather products, assemble orders, process coupons and payment, and deliver orders to customers. They will also communicate with customers via a portable phone and respond to calls in a professional and timely manner.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, be able to work in a fast-paced environment, and be able to manage conflict in a reasonable and nonconfrontational manner.
Requirements
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
]]>