Online Sales Concierge - Greenville, NC

D.R. Horton
Greenville, NC
Category Customer Service
Job Description
D.R. Horton, Inc. is looking for an Online Sales Concierge to specialize in converting internet leads to onsite traffic/sales, providing a positive experience to potential customers, and generating new customer opportunities through prospecting and developing existing leads.

Requirements

  • Manage all incoming internet leads from company website and outsourced companies
  • Ensure a positive experience to all potential customers whether online, live chat or by phone
  • Convert qualified leads into office appointments with onsite Sales Representatives
  • Enter and update information in a customer management database
  • Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities
  • Responsible for producing monthly sales and marketing reports
  • Generate a monthly analysis of divisional website traffic, hits, source, etc.
  • Maintain current knowledge of communities, product, plans and amenities
  • Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail
  • Coordinate mass mailing lists and the mailing of materials to prospective clients
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

Benefits

  • Medical
  • Dental
  • Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation
  • Sick
  • Personal Time
  • Company Holidays
  • Multiple Voluntary and Company provided Benefits
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