Role OverviewThe Online Sales Concierge will specialize in converting internet leads to onsite traffic/sales. They will manage incoming leads, ensure a positive experience for potential customers, and convert qualified leads into office appointments.
What You Will Do
The Online Sales Concierge will enter and update information in a customer management database, exercise proper qualification skills, and generate monthly sales and marketing reports. They will also maintain current knowledge of communities, product, plans, and amenities.
Why It Might Be a Fit
The ideal candidate will have superb interpersonal, written, and verbal communication skills, and the ability to work well within a team. They will also have strong organizational and follow-through skills, and the ability to apply common sense understanding to carry out instructions.
Requirements
- High school diploma or general education degree (GED)
- One to three years of related experience and/or training
- Superb interpersonal, written, and verbal communication skills
- Ability to work well within a team
- Provide attention to detail and manage multiple responsibilities
- Strong organizational and follow-through skills
- Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
- Proficiency with MS Office and email
Benefits
- Medical
- Dental
- Vision
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life & Disability Insurance
- Vacation
- Sick
- Personal Time
- Company Holidays
- Multiple Voluntary and Company provided Benefits
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