Role OverviewThe Online Sales Concierge specializes in converting internet leads to onsite traffic/sales. They manage incoming internet leads, ensure a positive experience for potential customers, and convert qualified leads into office appointments. The role involves maintaining current knowledge of communities, product, plans, and amenities, generating new customer opportunities, and coordinating mass mailing lists.
What You Will Do
The main day-to-day responsibilities include managing internet leads, converting qualified leads into office appointments, entering and updating information in a customer management database, and generating monthly sales and marketing reports.
Why It Might Be a Fit
To be successful in this role, you should have superb interpersonal, written, and verbal communication skills, the ability to work well within a team, and strong organizational and follow-through skills. You should also be able to apply common sense understanding to carry out instructions and have proficiency with MS Office and email.
Requirements
- High school diploma or general education degree (GED)
- One to three years of related experience and/or training
- Superb interpersonal, written, and verbal communication skills
- Ability to work well within a team
- Strong organizational and follow-through skills
- Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
- Proficiency with MS Office and email
Benefits
- Medical
- Dental
- Vision
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life & Disability Insurance
- Vacation
- Sick
- Personal Time
- Company Holidays
- Multiple Voluntary and Company provided Benefits
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