Onsemble Customer Success Leader

Hajoca Corporation
San Francisco, CA
Category Sales
Job Description
Hajoca Corporation is seeking a Customer Success Leader for their Onsemble team in San Francisco, CA. The role involves leading customer success initiatives, driving adoption, and ensuring long-term customer value across the Onsemble platform. The ideal candidate has 5+ years of experience in customer success, account management, or sales, and experience leading a team. They should be familiar with SMB-focused software, have business and financial acumen, and be able to communicate effectively with various stakeholders.

Requirements

  • 5 or more years of experience in Customer Success, Account Management, Sales, or Field Enablement roles.
  • 1 or more years of experience leading a Customer Success, Sales, or GTM team.
  • Experience in SMB-focused software or operational tools.
  • Experience driving adoption in behavior-change-heavy environments.
  • Familiarity with distribution, trades, or supply-chain businesses.
  • Ability to speak and understand Spanish.
  • Willingness to travel 50% of the time.

Benefits

  • Medical, dental, vision, and prescription coverage
  • Accident, Hospital Indemnity, and critical care coverage
  • Life insurance and Long Term Disability
  • Pre-tax accounts for healthcare, dependent care, and commuter benefits
  • Paid vacation, holidays, and sick time
  • Paid pregnancy and parental leave
  • Paid day of community service
  • 401(k)
  • Retirement cash account with company contributions
  • Targeted training programs focused on personal and professional growth
  • Company wellness program
  • Employee discounts
  • College tuition benefits
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