Role OverviewThe Onsite Delivery Manager will be responsible for the end-to-end lifecycle of an Agile release train (ART), from roadmap planning to execution. They will define vision, features, and enhancements aligned with ART customer needs and business objectives. The role requires analyzing user data and behavior to drive continuous improvements. The Onsite Delivery Manager will work closely with Customer Success to incorporate feedback and improve usability.
What You Will Do
The main day-to-day responsibilities of the Onsite Delivery Manager include owning the ART, gathering and documenting functional requirements, user stories, and acceptance criteria, collaborating with Engineering and other teams to design and implement user requirements, conducting UAT, validating releases, and ensuring high-quality delivery. The role also involves ensuring the portal delivers a simple, intuitive, and reliable user experience.
Why It Might Be a Fit
The ideal candidate will have strong analytical skills, be able to drive continuous improvements, and have experience in Agile release train management. The role offers opportunities for growth and autonomy, with a focus on delivering high-quality results. The Onsite Delivery Manager will be part of a collaborative community of colleagues around the world.
Requirements
- Agile release train (ART) strategy and ownership
- End-to-end lifecycle management
- Analyzing user data and behavior
- Product & Requirement Management
- Customer Experience & Support
- Stakeholder Management
- Performance Monitoring & Analytics
- Security & Compliance
Benefits
- Paid time off based on employee grade (A-F)
- Company paid holidays
- Personal Days
- Sick Leave
- Medical, dental, and vision coverage
- Retirement savings plans
- Life and disability insurance
- Employee assistance programs
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