Onsite, In Office - Roadside Assistance, Customer Service Representative

Agero, Inc.
Jackson, TN
Category Retail
Job Description
Agero is seeking Onsite Response Associates to provide roadside assistance to customers experiencing vehicle breakdowns. The role involves handling various emergency situations, utilizing digital tools, and collaborating with service providers to ensure customer safety and satisfaction. This is an in-person, nationwide position requiring travel and a commitment to exceeding expectations.

Requirements

  • Handle high-volume calls and dispatch service providers.
  • Navigate multiple digital tools and dispatch software.
  • Deal with stressed or anxious customers.

Benefits

  • Medical, Dental, and Vision insurance
  • 401(k) with company match
  • Paid Time Off
  • Tuition Reimbursement
  • Complimentary Roadside Assistance
  • Employee Assistance & Work/Life Program (EAP)
  • Career growth and advancement opportunities
  • Flexible Time Off
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