Role OverviewThe Onsite Manager is responsible for the day-to-day supervision of personnel to ensure timely, accurate, and quality delivery of customer goods and service. This role manages employee relations at the client site, ensures client satisfaction, and develops relationships with supervisors and associates.
What You Will Do
Anticipate staffing requirements, coordinate recruitment, maintain timekeeping systems, provide reports, manage employee relations, conduct onsite orientation, and facilitate workers' compensation incidents.
Why It Might Be a Fit
This role requires experience in customer service, HR, and data management, with the ability to lead, organize, and build effective teams, and to communicate professionally and effectively.
Requirements
- Experience in a customer service role responsible for multi-level client communication
- HR and data management experience
- Demonstrable success managing a team or process
- Familiarity with a heavy process-oriented environment
- Seasoned critical thinking and problem-solving skills
- Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
- Ability to communicate professionally and effectively across all platforms
Benefits
- Medical/Dental/Vision
- Prescription drug benefits
- 401(k)
- Paid time off
- Holidays
- Wellness program
- Incentive programs
]]>